Privacy Policy

Your privacy is our top priority. We are committed to protecting your personal and medical information with the highest standards of security and confidentiality.

Last Updated: November 2025

Our Core Privacy Promise

WE DO NOT SHARE YOUR PERSONAL INFORMATION WITH ANY THIRD PARTIES. Your sensitive medical data, personal details, and organ donation preferences remain completely confidential and are never sold, rented, or shared with external organizations for any purpose. You have our absolute commitment to data privacy and security.

Information We Collect

  • Personal identification information (Name, email address, phone number, date of birth)
  • Medical information (Blood type, organ donation preferences, medical history)
  • Identity verification documents (ID cards, medical certificates)
  • Emergency contact information
  • Profile photographs
  • Communication preferences and consent records

How We Use Your Information

  • To facilitate organ donation registration and matching
  • To verify your identity and eligibility as an organ donor
  • To maintain and update your donor profile
  • To communicate important updates about organ donation
  • To comply with legal and regulatory requirements
  • To improve our services and user experience
  • To ensure the security and integrity of our platform

Data Storage & Security

  • All data is stored securely using industry-standard encryption
  • We use Supabase infrastructure with enterprise-grade security
  • Data is stored on secure servers with regular backups
  • Access to personal data is strictly limited to authorized personnel
  • We implement multi-factor authentication and access controls
  • Regular security audits are conducted to ensure data protection
  • Data retention policies comply with medical and legal requirements

Third-Party Data Sharing

  • WE DO NOT SHARE YOUR PERSONAL INFORMATION WITH ANY THIRD PARTIES
  • Your data is never sold, rented, or traded to external organizations
  • Medical information is only shared with verified hospitals when a match occurs
  • Data sharing only happens with your explicit consent
  • We do not use your data for advertising or marketing purposes
  • All partners (hospitals) are bound by strict confidentiality agreements
  • You have complete control over your data sharing preferences

Your Rights

  • Right to access your personal data at any time
  • Right to correct or update your information
  • Right to delete your account and associated data
  • Right to withdraw consent for data processing
  • Right to export your data in a portable format
  • Right to object to certain data processing activities
  • Right to lodge a complaint with supervisory authorities

Legal Compliance

  • We comply with GDPR and international data protection regulations
  • We adhere to medical privacy laws including HIPAA standards
  • Regular compliance audits are conducted
  • We maintain detailed records of data processing activities
  • Privacy impact assessments are performed for new features
  • We cooperate with regulatory authorities when required
  • All staff receive regular data protection training

Contact Us About Privacy

If you have any questions, concerns, or requests regarding your privacy or this policy, please contact our Data Protection Officer:

Email:

organdonor@doctor4africa.com

We will respond to all privacy-related inquiries within 48 hours.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by email and prominently display a notice on our platform. Your continued use of our services after such modifications constitutes your acknowledgment and acceptance of the updated Privacy Policy.